April marks 20 years since Scott Waddle started Precision Auto Service to offer a customer-oriented auto care option to Langley. This community-focused business grew out of Scott’s life-long passion for cars and still maintains his philosophy of “we worry about your car so you don’t have to.”
HONESTY AND INTEGRITY
In 1997, Scott opened the business, with the part-time help of a technician friend, but within just nine months he moved that technician to full-time, and the business grew from there. Scott’s vision has always been to provide Langley with quality car-servicing, honestly, and with integrity. The results show. Customers know they can trust Scott and his team and after 20 years in business, there are even second-generation customers putting their cars into the hands of Precision.
Customers have come to know they can trust Precision to deliver the best, most cost-effective service possible with factory diagnostic equipment, a computerized repair and service information system and technicians who stay fully-qualified.
A lot has happened within this tight-knit team over the past two decades. Scott met and married his wife Jackie, who works in the business as well, and they had two children (their son Michael and daughter Megan). Scott hired technician Luke who has been with the business for 17 years (having joined Scott when he was just 18) and he too has married and had two kids during the time Precision has been around. Carl, another long-time employee of 11 years, got married and just welcomed their first born (a baby girl) a few days ago. Service Advisor, Lawrence, is the front guy everyone knows and loves. He will be celebrating 12 years with the Precision family this year. Scott and Jackie have also had the pleasure of adding Norm, Cody and Brian to the team over the last few years.
Stories like these are the standard at Precision where employees of over a decade in tenure are common even though it’s unusual in the industry.
Special touches are important to this automotive family making it a strong member of the community. As a locally-owned, independent repair and service facility, they provide safe, reliable transportation to Langley, Aldergrove, Surrey and Abbotsford residents – and the team lives in the same communities as their customers.
AN EXCITING FUTURE
Scott and Jackie want to keep doing business in the community they live in, so to make things even more permanent, they recently purchased a piece of land a few blocks up the road to build their new location which will feature more service bays. Perhaps that tie to the community is why they’ve always supported local organizations like the Township’s adopt a street program, Kimz Angels, Think Generously Society, local schools and sports teams, Langley Memorial Hospital Foundation and Langley Hospice, just to name a few. Scott is also a director of the Langley Chamber of Commerce, Vice-Chair of the Automotive Retailers Association and strives to continually improve the business and stay on top of advancements both in the business community as well as in the automotive world.
Ultimately, it’s about family and taking care of others close to home. In fact, 13-year-old Michael may just take a look at your car the next time it’s in – he’s become very interested in the business.
Stay on top of what Precision has planned to celebrate their milestone by checking out their blog at Precisionautoservice.com/blog.